Expressoft Technologies uses Google Maps for order delivery

By February 1, 2021March 23rd, 2021Blog, Google Maps
google maps customer success

Expressoft is one of our customers from Romania, providing IT solutions for restaurants, hotels, beauty salons and retail. Learn how they improved their business using Google Maps.

Expressoft develops and delivers innovative software solutions and the highest quality services for large and medium-sized companies, becoming their preferred technology company. They accomplish this by offering customers the main components of their business: POS, eCommerce, PMS, order management, inventory and control systems, CRM, ERP and reporting tools, along with the latest hardware, all of which are part of a qualitative and integrated solution.

The Challenge

The main challenge was to create an efficient delivery management with increased customer satisfaction, as an integrated application with software suite for taking over, managing, delivering, collecting orders and increased customer loyalty.

The Solution

The resulting software solution integrates with all the necessary tools so that the entire delivery process is fast, organizing the entire staff more efficiently and helping to build a pleasant experience for customers.

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Main benefits of using Google Maps solution

Efficient delivery times and routes

Streamlining the flow of information transmission

Increasing customer satisfaction

Optimizing costs and increasing the profitability of the business

With Google Maps integration the application correctly estimate the preparation and delivery times of the order. Delivery addresses are identified directly on the map.

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distances measured with Distance Matrix API

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Addresses correctly identified with Geocoding API

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Routes created with Directions API
Globema partnership is for Expressoft a collaboration where mutual support is the defining word. I have always found in this partnership the necessary support, promptness and flexibility necessary in solving the encountered challenges. We stand by our customers as a strategic partner and this responsibility means we must secure qualitative and trust-based collaborations, as we already have with Globema.
— Dragos Georgescu, Head of Enterprise Solutions, Expressoft Technology